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BLACK FRIDAY TERMS & CONDITIONS
How long will it take to receive my order?
Due to the volume of orders, please note that processing times during this period are 5-7 business days.
We're aiming for less, but please be patient with our small team as everything is hand-packed and customised individually for you!
We're aiming for less, but please be patient with our small team as everything is hand-packed and customised individually for you!
When does the sale ends?
The Black Friday sale wraps up on Monday, 1 December 2025. It’s your last chance to snag those unbeatable deals before time runs out! Get them before they’re gone!
I bought something before the sale, can i get a refund for the difference?
Sorry friends! We are not able to offer rainchecks for our sales. Our products are very inventory-dependent, so we're stoked you got what you wanted while it was available!
How do the Black Friday gift tiers work?
Free gifts are rewarded based on your total spending in a single order during the Black Friday promotion.
a) Spend RM488 & above→ Free Travel Pouch
b) Spend RM688 & above→ Free travel pouch and 1 pair of Timeless earrings
c) Spend RM888 & above→ Free travel pouch, 1 pair of Timeless earrings and 1 Dear Me Necklace
a) Spend RM488 & above→ Free Travel Pouch
b) Spend RM688 & above→ Free travel pouch and 1 pair of Timeless earrings
c) Spend RM888 & above→ Free travel pouch, 1 pair of Timeless earrings and 1 Dear Me Necklace
I’ve reached the minimum spend for the free gift, but I don’t see it at checkout?
No worries — if you’re eligible for a free gift but don’t see it in your cart or checkout, we’ve got you covered.
Our team will automatically add it to your order before it ships out, so you won’t miss out. Free gifts are available while stocks last and will be included with orders that meet the required minimum spending. They’re not exchangeable or refundable.
Our team will automatically add it to your order before it ships out, so you won’t miss out. Free gifts are available while stocks last and will be included with orders that meet the required minimum spending. They’re not exchangeable or refundable.
I need help with something else...
If you have more questions, please feel free to email support@gungjewellery.com.
We try our best to get back to you within 24hrs. However, please give us 3-5 working days for our small team to respond during this period.
We try our best to get back to you within 24hrs. However, please give us 3-5 working days for our small team to respond during this period.
Other Terms & Conditions
Please note outside of the above T&Cs, our normal T&Cs still apply. Our Black Friday Sale is not able to be combined with any other offers, as per our normal T&Cs.
When contacting us, please double check these terms to see if your query can be resolved. Additionally, please find the below resources.
FAQs
Terms and Services
When contacting us, please double check these terms to see if your query can be resolved. Additionally, please find the below resources.
FAQs
Terms and Services